Shipping policy

Where We Ship

Our shipping services are currently available exclusively to addresses within the United States.

Order Processing

We process and ship orders within 1–3 business days. If you place an order on a weekend or during a U.S. holiday, we will begin processing it on the next business day.

Estimated Delivery Times

Orders are dispatched via USPS / UPS from Wilmington. You can typically expect delivery within 5–8 business days after your order has been shipped.

Shipping Fees

Shipping costs are based on the actual USPS / UPS rates for your specific address and package weight, which are calculated at checkout. We do not apply any handling fees or markups.

Tracking Information

An email containing your tracking number will be sent to you immediately once your order ships.

Issues with Lost or Delayed Packages

If your tracking information shows no movement for 7 days, or if the package is marked as delivered but you have not received it, please contact us at info@jumpandjunk.shop. We will initiate an inquiry with the carrier and provide a replacement or refund if the package cannot be located.